Terms of Use — Property Compass

About These Terms

These Terms of Use govern your access to and use of the Property Compass platform operated by Property-Compass Ltd (Company No. 16556969, ICO No. ZC109988), registered in England and Wales ("we", "us", "our").

By creating an account or using the platform, you agree to these terms. If you do not agree, please do not use the service.

Account Registration

You must provide accurate information when creating an account
You are responsible for maintaining the security of your login credentials
One account per person — sharing accounts is not permitted
We reserve the right to suspend or terminate accounts that violate these terms

Subscription and Billing

Property Compass offers Free, Member, and Pro subscription tiers
Paid subscriptions are billed monthly via Stripe
Prices are shown inclusive of VAT where applicable
You can upgrade, downgrade, or cancel your subscription at any time from your account settings
Cancellations take effect at the end of the current billing period — you retain access until then
Refunds are handled on a case-by-case basis; contact hello@propertycompass.co.uk

Promo Keys

During our soft-launch period, access may require a promo key
Promo keys grant a specific subscription tier for a defined duration
Promo keys are non-transferable and may have usage limits

Community Standards

Members are expected to:

Act professionally and treat other members with respect
Share information honestly and in good faith
Not post spam, misleading content, or unsolicited advertising
Not share confidential deal information without permission
Report inappropriate content or behaviour

We reserve the right to moderate content and remove or suspend members who violate these standards.

Intellectual Property

The Property Compass platform, including its design, code, calculators, and data visualisations, is owned by Property-Compass Ltd
Market data is sourced from UK government open data under the Open Government Licence
Content you post (forum threads, feed posts, comments) remains yours, but you grant us a licence to display it on the platform
You may not scrape, copy, or redistribute platform content without permission

Disclaimer and Limitation of Liability

Content on Property Compass is for informational purposes only and does not constitute financial, investment, legal, or tax advice
Calculator outputs are estimates based on the inputs you provide — always verify with a qualified professional before making investment decisions
We do not guarantee the accuracy, completeness, or timeliness of market data, although we update it weekly from official sources
To the maximum extent permitted by law, Property-Compass Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform
Nothing in these terms excludes liability for death, personal injury, or fraud

Availability

We aim to keep the platform available 24/7 but do not guarantee uninterrupted access
We may perform maintenance, updates, or changes that temporarily affect availability
We are not liable for losses caused by downtime or service interruptions

Account Termination

You can delete your account at any time by contacting hello@propertycompass.co.uk
Upon deletion, your personal data will be anonymised within 30 days (see our Privacy Policy)
We may terminate or suspend your account immediately if you breach these terms

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification. Continued use of the platform after changes constitutes acceptance.